Garage Door Stuck, Grinding or Won't Close?

“Door started closing then ran straight back up, every single time. I was convinced the motor was cooked. Turned out to be sand packed into the bottom channel and a beam knocked out of line by the bins. Cleaned, realigned, done — and he wouldn't take anything extra for it.”

“Turned up when they said, explained what was actually wrong in plain English instead of a lecture, and gave me the estimate before touching anything. Genuinely no drama, which is not what I've come to expect from trades.”

“Our garage is off a shared driveway behind three other townhouses, and I said so when I booked. They came prepared to walk the gear in rather than turning up, sighing, and rebooking me for a fortnight later.”

“Heard a bang from the garage at about ten at night and thought someone had driven into the house. Spring had snapped clean in half. They replaced both, explained why both, and the door lifts with one finger now.”

“I'd been told by someone else that the whole door needed replacing. These guys measured it, said the springs had just been undersized for an insulated door from the start, and fixed it for a fraction of what I'd been quoted.”

“Honestly I'd been living with a door that was 'a bit heavy' for years without thinking about it. He lifted it by hand, showed me it wouldn't hold anywhere, and it clicked. Should have called someone a decade ago.”